Shipping and DeliveryHave a question about delivery? (888) 811‑5053
We try to make our delivery and shipping charges simple and fair. We want you to be as happy with the delivery of your product as you are with the product itself.
Pillows, Bed Linens, Slippers, Travel, Home & Office Products
Free Standard Shipping
We ship any number of items UPS ground shipping for free, with items typically arriving within 7 business days, to locations in the contiguous US.
Upgrade to UPS 2nd Day Air for $25 per order or UPS Next Day Air for $40 per order. Orders placed by noon Eastern Standard Time ship the same day (except Saturday and Sunday).
Shipping to Alaska, Hawaii, Puerto Rico and other US Territories
Currently, we offer standard shipping for all comfort items for $25 per order.
Upgrade to UPS 2nd Day Air for $40 per order or UPS Next Day Air for $55 per order.
Special Shipping (remote locations, APO/FPO addresses)
We ship any number of items UPS ground shipping for free, with items typically arriving within 7 business days.
There are no upgrade options for orders shipping to these locations.
Mattresses, Foundations, Frames, TEMPUR-Ergo Power Bases
We deliver Bed orders using our White Glove Service. We bring them to your home, set them up for you, remove the packing materials, and even remove your old mattress and box spring if you want us to.
When Will I Receive My Order?
Delivery time varies, depending on the distance from one of our delivery hubs to your home. Average delivery is 1 - 2 weeks, depending on your location. We can help you track your order anytime at 800-821-6621. This time frame applies to the mainland (48 states).
Need it Faster?
Call us to place your order, and let us know how quickly you need your new mattress.
Special Delivery Requests
Special Delivery Conditions: if there are any unusual circumstances (such as multiple flights of stairs) please note them when you place your order and again when we call to arrange delivery. This will allow us to make sure we have the correct equipment and staff to deliver your bed. TEMPUR-Topper™ Supreme does not provide expedited shipping. TEMPUR-Topper™ Supreme can be delivered to AK/HI and US Territories for additional $50 shipping fee.
We offer Free White Glove Delivery within the continental United States for mattress + foundation and mattress + power base orders.
Special Shipping (remote locations, Alaska/Hawaii, APO/FPO & US Territory addresses)
For remote locations and Alaska/Hawaii, there is a $600 surcharge per order; charges will be applied to your order based on your shipping address. The shipping time will vary. Our delivery team will work with you to schedule a delivery time frame as quickly as possible. TEMPUR-Topper™ Supreme does not provide expedited shipping. TEMPUR-Topper™ Supreme can be delivered to AK/HI and US Territories for additional $50 shipping fee.
For APO/FPO and US Territory addresses, we cannot ship mattresses, foundations, frames or Ergo power bases.
On Delivery Day
When we deliver your new bed, there must be an adult (18 years and older) at home to accept delivery and sign to accept. We’re sorry, but if there is no adult, we can’t leave your new product.